Privacy Policy

1. Introduction

POSbiz Limited ("POSbiz", "we", "us", or "our") is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website, products, or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

2. Information We Collect

We may collect the following types of personal information:

• •Contact information: Name, email address, phone number, and business address provided when you enquire, book a demo, or contact us.
• •Business information: Venue name, venue type, number of terminals, and other details relevant to providing our services.
• •Usage data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• •Transaction data: Details of products and services you have purchased from us.
• •Communications: Records of correspondence if you contact us by email, phone, or through our website forms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• •To provide, operate, and maintain our products and services
• •To respond to enquiries, book demonstrations, and provide customer support
• •To send you information about our products, services, and updates (where you have consented)
• •To process transactions and send related information including confirmations and invoices
• •To improve our website and services through analytics and feedback
• •To comply with legal obligations and enforce our terms

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements. These may include:

• •CRM and customer management platforms (e.g. Zoho CRM)
• •Email and communication service providers
• •Payment processors for billing purposes
• •Analytics providers (e.g. Google Analytics)

We may also disclose your information where required by law or to protect the rights, property, or safety of POSbiz, our customers, or others.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• •Request access to the personal information we hold about you
• •Request correction of any inaccurate personal information
• •Request deletion of your personal information (subject to legal retention requirements)
• •Withdraw consent for marketing communications at any time
• •Lodge a complaint with the New Zealand Privacy Commissioner

To exercise any of these rights, please contact us at support@posbiz.co.nz.

8. Retention of Data

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer required, we will securely delete or anonymise it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: